When we’re talking SaaS businesses, one simple word comes to mind pretty quickly: competition. The SaaS market has grown exponentially over the past few years, projected to reach nearly 160 billion this year, up from 63 billion in 2014. There are loads of SaaS companies out there in nearly every industry, competing for the attention of the public.
So what does this mean for you?
Well, you’re gonna want a leg up on the competition, regardless of what industry you’re in. There are a multitude of different ways you can boost your conversion rates, but if you really want to take your SaaS business to the next level, optimizing your SaaS landing pages is key.
Surely you’ve seen many examples of great SaaS landing pages online, but what makes them so special? What are the secret ingredients that go into the pot and come out as an elegant and effective landing page?
While there may not be a magic formula that will exponentially boost your conversion rates with minimal effort, there are some tips and tricks of the trade that you can start using today to give you the edge on the SaaS business battlefield.
What are SaaS Landing Pages?
Before you dive headfirst into the world of SaaS landing pages, it’s important you know exactly what you’re getting into.
A landing page is best described as a standalone web page designed with a SaaS marketing campaign in mind. The entire purpose of this page is to have your customer perform an intended action, whether it’s to purchase your service, sign up for your newsletter, or any other type of conversion.
Landing pages differ from other webpages, such as a home page, in several ways. One of the biggest differences being that they have much less in the way of navigation. Typically, a good landing page will have very little navigation and be focused on a single action that you want the user to take, such as signing up for a free trial..
|Landing Page||Home Page|
|Focus is on persuading||Focus is on informing|
|Very little navigation or links||Designed with proper navigation in mind|
|Focused on a single action||Multiple calls to action|
Why are SaaS Landing Pages Important?
Above all else, SaaS landing pages are important because they give you the perfect opportunity to persuade the reader into taking the action you want them to take. Unlike an ordinary home page, you can zero in on a specific customer through headlines, great copy, imagery, CTA, and other elements that would be completely out of place on your home page.
Another great aspect of SaaS landing pages is how well they fit into the sales funnel. Since you can craft your page for just about any type of conversion, they can be used at nearly any stage of the funnel.
For example, if you wanted to gather email addresses, something which is suited for the top of the funnel, you could try something like this example from Celonis:
Here, Celonis is offering their insights in exchange for email addresses. A very effective lead generation tactic.
Or, if you’re looking to cater more to those further down the funnel customers, you might want to model your landing page after this great example from Drift in an effort to increase your demo signups. :
It’s simple. Provide your email address and receive a demo of Drift’s service. The key is to make it as easy and straightforward as possible for your audience to complete the single desired action.
The sheer versatility of SaaS landing pages makes them such a valuable tool for increasing your lead count. When optimized properly, they become a secret weapon.
7 SaaS Landing Page Hacks
Speaking of proper optimization, you’re not going to find success with your landing pages if you fail to optimize them properly. In fact, you’ll likely fall flat on your face just after the start line. Remember, this is your one chance to persuade your potential customer into that ever-elusive conversion. You’ve gotta make it count!
So how do you best optimize your SaaS landing pages?
1. Take the Time to Plan
Just like NASA would never send shuttles into space without extensive planning, you shouldn’t be crafting SaaS landing pages all willy nilly without some form of planning. While it’s great to have the drive to get started, you’ll need to take a step back and ask yourself a few questions.
- Who is your target audience?
- What problem do they have that you can solve?
- What action do you want them to take on your LP?
- What makes your SaaS product unique?
Without a clear answer to these important questions, your SaaS landing page efforts will be subpar at best.
Who is your Target Audience?
Seems obvious enough, doesn’t it? If you don’t even know who your ideal customer is, what are you doing? Having your target audience in mind when creating your SaaS landing pages should be a no-brainer
However, it can be easy to forget about this when you’re spending so much time trying to design the perfect, masterfully designed LP. Just remember, even if your landing pages are works of art on par with the creations of famous renaissance artists, they’ll end up being completely useless without a clear target audience.
Not only do you need to know who your ideal customer is, but you also need to know who you’re targeting in your marketing funnel. As stated previously, SaaS landing pages can be used to great effect at various steps throughout the funnel. Hard selling a customer towards the top of your funnel with a free trial is a quick way to have them lose all interest.
Don’t lose sight of the big picture. Keep that ideal customer at the front of your mind when designing your landing pages.
What Problem Can You Solve?
At the end of the day, customers have an issue that they need to resolve. They’re scouring the internet for the missing piece of the puzzle. If you know exactly the problem your target audience needs fixed, you’ve got the upper hand.
Understanding what your audience wants from a product or service will help you craft copy for your landing pages centereed around the solution to their problem. Through this copy, you can speak to them directly about their specific pain points and point them in your direction.
Take the time to understand your customers and success will surely follow.
What is the Intended Action?
The best landing pages are designed with a single intended action in mind. It should be made perfectly clear to your customers what is being asked of them, and what they’re getting in return.
Are you offering an e-book in exchange for their email address? Are you persuading them to sign up for your 7 day free trial?
Make sure you know exactly what you want your audience to do when they end up on your landing page. An unfocused landing page is a low converting landing page.
What Makes Your Product Unique?
With the immense competition in the SaaS business world, having a clear unique selling point, or USP, is critical to your success.
When it comes to your SaaS landing pages, your USP should be shining through and screaming “Here I am! Look at me!”. If your audience has no idea what sets you apart from all the other schmucks, then what’s stopping them from bouncing from your page and finding another company that resonates with them?
It’s simple. You’re leaving money on the table if you aren’t conveying your USP to your customers. There’s no way around it.
Surely it would be easy to dash into the world of SaaS landing pages all guns blazing with no set goal or plan in mind. However, if you want to find success and boost your conversion rates, these questions need to have clear answers.
2. Map Out your Pages Properly
Like with many aspects in life, there are several key components that make up an effective SaaS landing page. These components need to come together in a cohesive way to create a high converting all-star.
What are some of these ingredients?
- A compelling headline
- Benefits of your service
- Strong imagery or video content
- Social proof
First impressions last. Remember this when you start writing your landing page headline. Since it’s often the first bit of text your audience will see, you’ll have to make it count.
So how do you craft a compelling headline and sub-headline?
A great headline should:
- Be clear and concise
- Offer a solution to a problem
- Contain power words
- Be as short as possible
Look at what Box has done with their headline and sub-headline:
Simple. Concise. Offers a solution to a problem. This is exactly the kind of headline that converts.
When it comes to benefits and features, loads of companies will make it all about them and forget the customer is looking for the benefits to them, not the useless features they’ll never use.
All the customer wants to know is what your service can do for them. Make this clear on your landing page!
Take a look at Algolia:
Algolia managed to show what their product can do but also relates it directly to what customers want. They know that their customers are looking for a more intuitive shopping experience. Instead of a bullet point list of features that customers may or may not use, they make sure to tap into the problems their customers are really facing.
Make sure you’re selling benefits, not features. It’s about the customer, not you!
Strong Imagery and Video Content
Imagery and videos work differently when we’re talking about SaaS landing pages. Since you don’t have a physical product to show off, what could you possibly do in terms of compelling imagery?
One great usage of imagery on SaaS landing pages is to actually demonstrate your service in action.
Check out how work safety company Anvl uses a shot of their dashboard on their landing page:
This is a great way to use imagery to your advantage. Your customer sees exactly what they’re getting into before they even click your CTA, and you get to show off what makes your service stand out. A pretty big win-win!
You can take it even one step further with video content. A short demo of your crucial features is an excellent way to quickly demonstrate the needs that your SaaS solves. . Be careful though, don’t go overboard. You don’t want a ten-minute trial video on your LP that sends your customers bouncing in the blink of an eye.
Keep it simple. Keep it concise. And have fun with it. People are attracted to visuals, so use that to your advantage.
The benefits of using social proof are very well documented. No one sells your service better than someone who has zero affiliation with the company itself.
So how do you make social proof work on your SaaS landing pages?
CoreView has the right idea:
CoreView uses customer testimonials to help persuade their audience into taking action. This is a high converting strategy that everyone should be taking advantage of. Not only that, but they’ve also added an image of the customer leaving the testimonial to add an extra layer of trust.
Social proof can take many other forms as well, including:
- Number of product users
- Social media posts
Incorporate these into your landing pages and watch those conversion numbers soar.
Your SaaS landing page CTA is one of, if not the most important part of your page. A good CTA will make a landing page great, while a weak one will have your audience running for the hills.
Crafting an effective CTA is all about language and standing out. Vague CTA language and a button colour that doesn’t pop isn’t going to pique the interest of customers with an already short attention span.
Check out what Pipefy has done with their CTA:
A red button on a white page couldn’t stand out any better. And the language speaks for itself, inspiring customers to take action. Instead of sticking to the bland “try it out” phrase, Pipefy decided to take it to the next level.
Don’t be afraid to use multiple CTA buttons either. When they’re easier to spot and click on, that’ll certainly help your conversion rates.
Make it stand out, use action inspiring language, and get to the point. These tips will have you creating fantastic CTA buttons in no time!
3. Offer Bait
When a fish looks at an empty hook, there’s a good chance it’ll just swim away. However, with a nice juicy worm on the tip, it’ll be far more inclined to bite.
Now, while your customers aren’t fish, a bit of bait can go a long way towards getting them to convert.
What types of bait can you offer? Well, that depends. If you want to provide a compelling offer, you need to understand what your customer’s pain points are. You won’t get a customer’s email address for a link to some blog post that doesn’t help them whatsoever.
However, offering an e-book that solves a relevant problem your customer has can go a long way to nabbing that email address and gaining a lead.
For another example, check out The Printmaker System:
In exchange for your name and email address, they offer a handy checklist to help you get started with nabbing clients in the photography industry. This would speak volumes to any budding photographer. A compelling offer indeed!
Don’t underestimate the power of giving away content for free on your SaaS landing pages. Give it a shot and watch your lead count grow.
4. Personalize Your Pages
Personalization in SaaS landing pages can be a tricky beast to tame. However, the effort you put into personalization goes a long way when it comes to increasing conversion rates.
The ability to personalize your SaaS landing pages comes from an effective segmented list of leads. This way, you can speak directly to specific customers about their needs.
Have a look at this landing page from ConvertKit:
With a growing number of bloggers setting up email lists, ConvertKit personalized their landing page specifically to speak to this segment of their audience. And added some effective social proof too. Bonus points.
The truth is, your customers want to feel valued and important. A generalized landing page that looks like it could be sent to your entire customer base isn’t going to achieve that goal. Take the time to understand the types of people who are attracted to your service.
Watch your conversion rates rise as you start speaking directly to your audience through personalization.
5. Try Using Exit Popups
With bounce rates being as high as they are, what can you do to combat this? Surely there must be some sort of last-ditch effort to convert your fleeing customer?
Fear not. What you need is an exit popup.
This nifty little tool is your secret weapon. When a potential customer loses focus and goes straight for that little X in the top corner, they’re presented with an exit popup. For this to be effective, however, there has to be something in it for the customer in question. Essentially, combining an exit popup with an offer of some sort is a recipe for success.
Here are a few ideas for your exit-intent popups:
- Offer a free bit of content (e-book, guide, checklist, etc.)
- Offer a discount or deal on your service
- Offer a subscription to your email newsletter
You can also use urgency to your advantage too. If you’re offering 3 months at a discounted price, for example, you could combine this with a countdown to when the offer expires. People generally don’t enjoy feeling as though they’re missing out on a deal, which makes this strategy effective.
Don’t let your customers bounce without a fight. Implement exit popups on your SaaS landing pages ASAP!
6. Keep Your Forms Simple and Concise
Face it. Nobody enjoys filling out forms. They can be tedious and seen as an obstacle coming between a customer and that juicy bit of content or free trial they’re yearning for.
This means that it’s your job to make sure your SaaS landing page forms are as painless as possible to fill out.
So what are some practices you can implement today to optimize your LP forms?
Above all else, you need to remember to only gather the information which is absolutely necessary. If your customers feel as though they’re answering more questions than would be needed for applying for a credit card, you’ve probably lost them already.
Also, your forms are going to be different for someone signing up for your service as opposed to someone providing an email to sign up to your newsletter. As a rule of thumb, keep the questions for these secondary conversions to a minimum.
Wibbitz does exactly this with their offer of a demo:
Simply provide an email address and you’re given a demo of their product. Quick, easy, and painless.
If you require more information and longer forms, consider using multi-step forms. These allow you to ask the same amount of questions without intimidating the customer. They show one field at a time, and only once the customer has filled in the previous field will the next field show up.
|Single-step Forms||Multi-step Forms|
|Great for gathering minimal information||Useful when more info is needed|
|Work best on first time visitors||Works better for repeat visitors or leads further down your funnel|
It’s plain to see that the less work the customer has to do, the better chance they have of converting. Take advantage of this and make sure your SaaS landing page forms are as optimized as possible.
7. Analyze, Test, Improve
A willingness to adapt and improve is going to set you apart from your competition. Setting up your SaaS landing pages and never testing them to see if they’re working is a recipe for disaster. There needs to be a constant effort to analyze and find out what strategies are working, and which need to go in the bin.
One effective way to test your SaaS landing pages is with A/B testing. This will allow you to evaluate certain aspects of your pages such as your headline, imagery, or CTA buttons and see which are performing and which are tanking. While it can be a tedious process, it’s a surefire way to see which ideas come out on top.
Maybe your LP isn’t mapped out correctly. How can you know where everything should be located? Where to put your CTA buttons?
Thankfully, with heat maps, you can see what parts of your pages your customers interact with most through scrolling and clicking. If the bottom of your page sees nearly no action, why put a CTA button there? Keep them where your customers are likely to interact with them!
Consistently asking your customers and leads for feedback is the key to learning who they really are. We love SaaS customer service tools like Frill that make collecting feedback easy.
Don’t settle for average. Test and analyze your pages and always be willing to improve. With this quality comes an increase in those conversions you’re after.
Optimizing your SaaS landing pages can be a real chore. However, if you want to reap the rewards that come from higher conversion rates, it’s a chore you’d better put at the top of your to-do list.
Following these tips combined with a little hard work, dedication, and a willingness to keep learning as you go will set you on the path to SaaS landing page success. Start implementing them now!
Need a Hand?
There’s no shame in asking for help. Optimizing SaaS landing pages can be a daunting and intimidating task. Why not reach out to us? We’ll show you the way.